We provide online help for common questions, including information about our specific titles, publication status, stock price and availability, ebook purchases and technical support. If you need further assistance, please contact:
Alliance Distribution Services – print book orders
Email: adscs@alliancedist.com.au
Phone: +61-2-4390-1300
Toll Free Fax: 1800-66-44-77
Address: PO Box 3520, Tuggerah, NSW 2259 AUSTRALIA
Pan Macmillan Australia – ebook orders and technical support
Email: support@macmillan.com.au
Macquarie Dictionary
For queries about existing subscriptions, new subscriptions, apps and data supply please visit the Macquarie Dictionary site. Alternatively, you can email us at macquarie@macmillan.com.au.
Corporate Sales
If you have an query about corporate sales, please contact our Corporate Sales Manager at sales@macmillan.com.au.
Rights & Permission Requests
Rights
For all translation, film, performance and image rights related queries please fill out a request form.
Permissions
Pan Macmillan Australia title, please enquire through this short request form for permissions.
Pan Macmillan UK title, please visit their website to find the appropriate contact.
Macmillan US title, please contact St Martin’s Press.
Children’s Book Council of Australia Annual Book Awards
If you would like to display our shortlisted titles during Book Week, please fill out a request form.
Text Files
For all text file requests please fill out our request form.
Marketing and PR
For all media enquiries please email panpublicity@macmillan.com.au.
For privacy reasons, we can’t give out our authors’ contact details. If you would like to write to an author, please email panpublicity@macmillan.com.au or send your mail to:
Attention: [Author’s Name]
c/-Pan Macmillan Australia
Publicity Department
Level 25, 1 Market Street
SYDNEY NSW 2000
We cannot take responsibility for lost or damaged mail or lack of reply.
Privacy Concerns
Email: privacyofficer@macmillan.com.au.
Issues with this website
Email: support@macmillan.com.au.