Contact Us

Customer service for print orders:

We provide online help for common questions.

If you need further assistance regarding your print order, please contact:

Alliance Distribution Services

Phone: +61-2-4390-1300
Phone: +61-2-4390-1333
Toll Free Fax: 1800-66-44-77
Address: PO Box 3520, Tuggerah, NSW 2259 AUSTRALIA

Customer service and technical support for ebooks and apps:
Our ebook help provides answers to common questions.

If you need further assistance, please contact digital@macmillan.com.au.

For Pan Macmillan Australia:

Phone: +61-2-9285-9100
Fax: +61-2-9285-9190
ABN: 28 001 184 014
Address: Level 25, 1 Market Street, Sydney, NSW 2000 AUSTRALIA
Address: Level 3, 112 Wellington Parade, East Melbourne, Vic 3141 AUSTRALIA

For media enquiries, including requests for review copies or interviews:

Tel: +61 2 9285 9100
Fax: +61 2 9285 9191

To contact an author:

For privacy reasons, we can’t give out our authors’ contact details. If you would like to write to an author, please email panpublicity@macmillan.com.au or send your mail to:

Attention: [Author’s Name]
c/-Pan Macmillan Australia
Publicity Department
Level 25, 1 Market Street

We cannot take responsibility for lost or damaged mail or lack of reply.

For rights queries:


For problems with this website: